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I’ve been in my place for a little over three years now, and have found James to be extremely responsive and helpful. The portal app is kinda useless for maintenance issues, but I’ve always gotten a response when I called directly. Every issue I’ve had, James has made sure it was taken care of as quickly as possible. I’ve had my fridge, oven/stove, garbage disposal, and dryer replaced. Also, my washer and dishwasher have been repaired, and several light fixtures replaced. Renters realty seems like a company like any other, large and looking to maximize profit, having James oversee 100+ properties, but he works hard and I have really enjoyed my unit.


- Laura Hollingsworth